The College’s Student Support Services have been awarded the matrix Standard, an accreditation owned by the Department for Education (DfE) to ensure the delivery of high-quality information, advice and guidance services.
The College went through a rigorous process within Matrix’s quality assurance framework to achieve this prestigious kitemark and the assessment report produced by Matrix highlighted that ‘there are a number of strengths/areas that are working particularly well.’
The report covers all aspects of the College’s Student Support Services such as Careers & Employability, Special Educational Needs & Disabilities (SEND) and Delivery Support.
Some key points from the report:
‘[The Services] looks to support prospective, current and recently left students by offering guidance on what provision might be available to them and helps students to identify options for the various learning and careers pathways.’
‘Staff look to explore peoples’ aims and aspirations, interests, strengths and weaknesses, in order to help students to identify suitable options, including moving on into further, or higher education, gaining employment and taking up an apprenticeship.’
‘For those with aspirations to go to university, the careers team works with other colleagues to provide support to students as they move through the UCAS application process.’
‘Both Service staff and students all provided very positive descriptions of the culture of the College and how they are being supported to feel safe and to maintain their own personal wellbeing.’
‘Students are clearly benefitting from the Services well-established connections and relationships with other agencies and organisations.’
Julie Atkins, Head of Student Services at Craven College said, “We’re thrilled to have been awarded the Matrix standard. This accreditation recognises our strengths as a College in providing high-quality information advice and guidance to all our students. I’m proud of all the hard work the Student Services Team and wider college has put in to achieve this award.”
