Craven College takes privacy seriously and will only use the personal information provided for the purposes of administration. All data will be processed lawfully and in accordance with Article 6 of the GDPR. This privacy notice tells you what to expect when Craven College collects personal information. It applies to the information we collect.

If you have any queries about the process or how we handle your information, please contact us at dpo@craven-college.ac.uk.


Correction of your data

You have a right to correct your data at anytime.

Please email the Data Protection Officer at dpo@craven-college.ac.uk

Data Subject Requests

You have a right to request your data at anytime.

  • Information access
  • Objection to Processing
  • Objection to automated decision-making and profiling
  • Restriction of Processing
  • Data portability
  • Data rectification
  • Data erasure

If an individual makes a request relating to any of the rights listed above, Craven College will consider each such request in accordance with all applicable Data Protection laws and regulations. No administration fee will be charged for considering and/or complying with such a request unless the request is deemed to be unnecessary or excessive in nature.

Please email the Data Protection Officer at dpo@craven-college.ac.uk

Withdrawal of consent

You have a right to withdraw your consent at anytime.

Please email the Data Protection Officer at dpo@craven-college.ac.uk
or
Visit reception at any of our sites.

Book a campus tour

What information do we ask for, and why?

We ask you for your name, email address, area of interest and phone number. These enable us to contact you to arrange your campus tour.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your campus tour.

Businesses that work with us

Craven College works with businesses in a range of ways, mainly to deliver apprenticeships, to provide training services through Tyro Training and in the delivery of Work Placements.

What information do we ask for, and why?

We retain information on businesses who access our services, details of services accessed and, where appropriate, some limited staff data.

We do not collect more information than we need to fulfil our stated purposes or to fulfil legal or regulatory requirements if necessary and will not retain it for longer than is necessary.

Where businesses ‘opt-out’ of marketing services, publicly available information is retained alongside an ‘opt-out’ preference to prevent future contact.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your enquiry and putting in place the relevant service.

We will not share any of the information you provide during the process with any third parties for marketing purposes. The information you provide will be held securely by us whether the information is in electronic or physical format.

We will use the contact details you provide us with to contact you to regarding your business needs. If you have given your consent you may be contacted to inform you of other related services which may be of interest.

We retain information on businesses who access government funding in line with our legal and contractual obligations.

Contacting us via Email

We use Transport Layer Security (TLS) to encrypt and protect email traffic in line with government requirements. If your email service does not support TLS, you should be aware that any emails we send or receive may not be protected in transit.

We will also monitor any emails sent to us, including file attachments, for viruses or malicious software. Please be aware that you have a responsibility to ensure that any email you send is within the bounds of the law.

Course and Apprenticeship Applications

What information do we ask for, and why?

The information we ask for is used to assess your suitability for the course or role you have applied for.

We do not collect more information than we need to fulfil our stated purposes or to fulfil legal or regulatory requirements if necessary and will not retain it for longer than is necessary.

We ask you for your personal details including name and contact details, previous experience, education, qualifications, support needs, employment history, referees and for answers to questions relevant to the course or role you have applied for.

You will also be asked to provide equal opportunities information. You do not have to provide this information but any information you do provide will be used only to produce and monitor anonymized equal opportunities statistics.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your application and to assess your suitability for the course you have applied for.

The information you provide will be held securely by us whether the information is in electronic or physical format.

Employees

What information do we ask for, and why?

The College needs to keep and process information about you for normal employment purposes. The information we hold and process will be used for our management and administrative use only. We will keep and use it to enable us to run the business and manage our relationship with you effectively, lawfully and appropriately whilst you are working for us.

We also need to process data to ensure that we are complying with our legal obligations. For example, we are required to check your entitlement to work in the UK, carry our criminal record checks, to deduct tax, to comply with health and safety laws and to enable you to take periods of leave to which you are entitled.

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is legally necessary.

The information we hold includes contact details, date of birth, qualifications, details of any criminal convictions, references, your contract of employment and any amendments to it; correspondence with or about you, for example letters confirming changes in your terms and conditions of employment or, at your request, a letter to your mortgage company confirming your salary; national insurance number, bank details and other information needed for payroll, pension and benefits purposes; records of holiday, sickness and other absence information; information needed for equal opportunities monitoring such as ethnic origin and gender; and other records relating to your employment such as training and induction records, appraisals, other performance measures and, where appropriate, disciplinary and grievance records.

Where necessary, we may keep information relating to your health, which could include reasons for absence and GP reports and notes. This information will be used in order to comply with our health and safety and occupational health obligations – to consider how your health affects your ability to do your job and whether any adjustments to your job might be appropriate. We will also need this data to administer and manage statutory and company sick pay.

A photograph image of you will be used for identification purposes in line with the College’s safeguarding legal procedures.

 

What will we do with the information you provide us with?

We will only disclose information about you to third parties if we are legally obliged to do so or where we need to comply with our contractual duties to you, for instance we may need to pass on certain information to the payroll or pension provider or occupational Health Adviser.

We may transfer information about you to other external organisations for purposes connected with your employment or the management of the College’s business, for example for funding purposes.

Enrolment

What information do we ask for, and why?

The information we ask for is used to assess your suitability for enrolment and eligibility for any subsidies available.

We do not collect more information than we need to fulfil our stated purposes or to fulfil legal or regulatory requirements if necessary and will not retain it for longer than is necessary.

You will also be asked to provide equal opportunities information. You do not have to provide this information but any information you do provide will be used only to produce and monitor anonymised equal opportunities statistics.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your enrolment.

We will use the contact details you provide us with to contact you to progress your enrolment.

If you have given your consent you may be contacted to inform you of other related courses which may be of interest.

This privacy notice is issued by the Education and Skills Funding Agency (ESFA), on behalf of the Secretary of State for the Department of Education (DfE). It is to inform learners how their personal information will be used by the DfE, the ESFA (an executive agency of the DfE) and any successor bodies to these organisations. For the purposes of relevant data protection legislation, the DfE is the data controller for personal data processed by the ESFA.

Your personal information is used by the DfE to exercise its functions and to meet its statutory responsibilities, including under the Apprenticeships, Skills, Children and Learning Act 2009 and to create and maintain a unique learner number (ULN) and a personal learning record (PLR). Your information will be securely destroyed after it is no longer required for these purposes.

Your information may be shared with third parties for education, training, employment and well-being related purposes, including for research. This will only take place where the law allows it and the sharing is in compliance with data protection legislation.

The English European Social Fund (ESF) Managing Authority (or agents acting on its behalf) may contact you in order for them to carry out research and evaluation to inform the effectiveness of training.

Further information about use of and access to your personal data, details of organisations with whom we regularly share data, information about how long we retain your data, and how to
change your consent to being contacted, please visit: www.gov.uk/government/publications/esfa-privacy-notice

College activity is part-financed by the European Union through the European Social Fund (ESF). ESF supports activities to extend employment opportunities and develop a skilled workforce.

By completing this form I agree to undertake appropriate course assessments and I give my consent for Craven College to process data held about me in compliance with the Data Protection Legislation, and for educational purposes only. At no time will your personal information be passed to organisations for marketing or sales purposes. If I have any concerns regarding this data I may contact the College Data Protection Officer.

 

Event Registration

What information do we ask for, and why?

We ask you for your name, email address and mobile to contact you along with your areas of interest so that we can make email relevant information to you.
We ask for your date of birth in order to cross reference if you have decided to make an application and this is for statistical purposes only.
We ask for your gender, previous school and how you heard about the event, these are for statistical purposes only.

What will we do with the information you provide us with?

The information you provide to us is used to track your journey to enrolment.

Job Applications

What information do we ask for, and why?

The information we ask for is used to assess your suitability for employment.

We do not collect more information than we need to fulfil our stated purposes or to fulfil legal or regulatory requirements if necessary and will not retain it for longer than is necessary.

We ask you for your personal details including name and contact details, previous experience, education, qualifications, employment history, referees and for answers to questions relevant to the role you have applied for.

You will also be asked to provide equal opportunities information. This is not mandatory information – if you don’t provide it, it will not affect your application. This information will not be made available to any staff outside of our recruitment team, including hiring managers, in a way which can identify you. Any information you do provide will be used only to produce and monitor headline equal opportunities statistics.

 

What will we do with the information you provide us with?

All the information you provide during the process will only be used for the purpose of progressing your application.

We will not share any of the information you provide during the recruitment process with any third parties for marketing purposes. The information you provide will be held securely by us whether the information is in electronic or in physical format.

We will use the contact details you provide us with to contact you in order to progress your application. We will use the other information you provide to assess your suitability for the role you have applied for.

If your application is successful your application form will be transferred to your personnel file, which is held securely in the Human Resources Department. This information is relevant to the ongoing employment relationship and will be retained for the duration of your employment, and thereafter for a period of 10 years.

If your application is unsuccessful your details will be retained on file for a period of 6 months, with the view to consideration for any future suitable vacancies, and thereafter your details will be destroyed. You may be contacted during this time, should a suitable vacancy occur if you have given your consent.

All information provided about any criminal convictions, cautions or bind-over orders, including any information released in disclosures, will be treated as strictly confidential in accordance with the provisions of the GDPR. Such data will only be shared where necessary in order to assess suitability for employment to a particular post and will not be disclosed to any unauthorised person. It will be held on file for six months if your application is unsuccessful or for the duration of your employment, and thereafter for a period of 10 years.

Making a complaint

What information do we ask for, and why?

The information we ask for is used to process your complaint.

We do not collect more information than we need to fulfil our stated purposes or to fulfil legal or regulatory requirements if necessary and will not retain it for longer than is necessary.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your complaint.

The information you provide will be held securely by us whether the information is in electronic or physical format.

We will use the contact details you provide us with to contact you to progress your complaint.

Marketing permission forms

What information do we ask for, and why?

We ask you for your name and signature in order to gain consent to use your photo/video/quote for promotional purposes.

What will we do with the information you provide us with?

Your information will not be used for any other purpose other than marketing or media use. It may be used in: printed publications, media releases, YouTube, website, adverts or social media.

Participating in a project

Craven College delivers a number of projects which are funded by government funding schemes, including the European Social Fund and Big Lottery Fund. Currently these include:

  • Positive Progressions (Big Lottery Fund)
  • Action Towards Inclusion (Big Lottery Fund)
  • Skills Support for the Workforce (European Social Fund)
What information do we ask for, and why?

The information we ask for is used to assess your eligibility for the project and any subsidies that are available. The information enables us to provide a tailored service to meet your needs.

We do not collect more information than we need to fulfil our stated purposes and will not retain it for longer than is legally necessary.

You will also be asked to provide equal opportunities information. You do not have to provide this information but any information you do provide will be used only to produce and monitor anonymised equal opportunities statistics.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your registration onto the project, to provide you with tailored support, in line with the specific project objectives, or to fulfil legal or regulatory requirements if necessary. Your registration to the project will clearly outline the funding body and who information will be shared with in order to fund the service.

We will not share any of the information you provide during the process with any third parties for marketing purposes. The information you provide will initially be held securely by us, whether the information is in electronic or physical format, and will be processed to the controller through secure transfer electronically or physically.

We will use the contact details you provide us with to contact you to progress your registration and provide ongoing support in line with the project objectives. We keep your data as per our data retention list.

Request a Prospectus online

What information do we ask for, and why?

We ask you for your name, email address, postal address and phone number. These enable us to post the Prospectus to you. We will only contact you regarding issues of availability and/or delivery.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your Prospectus order.

Shop

What information do we ask for, and why?

We do not collect more information than we need to fulfil our stated purposes or to fulfil legal or regulatory requirements if necessary and will not retain it for longer than is necessary.

The information we ask for is used to process your order.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your order.

We will not share any of the information you provide during the process with any third parties for marketing purposes. The information you provide will be held securely by us whether the information is in electronic or physical format.

We will use the contact details you provide us with to contact you to progress your order.

Tyro Training Courses

Tyro Training is the commercial division of Craven College, and as such Craven College is the data controller for the information you provide during the process.

What information do we ask for, and why?

The information we ask for is used to assess your suitability for the training course and eligibility for any subsidies available.

We do not collect more information than we need to fulfil our stated purposes or to fulfil legal or regulatory requirements if necessary and will not retain it for longer than is necessary.

You will also be asked to provide equal opportunities information. You do not have to provide this information but any information you do provide will be used only to produce and monitor anonymized equal opportunities statistics.

What will we do with the information you provide us with?

All the information you provide during the process will only be used for progressing your booking and subsequent enrolment.

We will not share any of the information you provide during the process with any third parties for marketing purposes. The information you provide will be held securely by us whether the information is in electronic or physical format.

We will use the contact details you provide us with to contact you to progress your booking and subsequent enrolment and, where you have opted in to the service, to inform you of other related training opportunities which may be of interest.

Use of cookies

What information do we ask for, and why?

We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

You can read more about how we use cookies on our Cookies page.

What will we do with the information you provide us with?

When you visit https://www.craven-college.ac.uk, we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns.

Website Search

What information do we ask for, and why?

No user-specific data is collected by either Craven College or any third party.

What will we do with the information you provide us with?

Search queries and results are logged anonymously to help us improve our website and search functionality.