Infrastructure Technician Apprenticeship

An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and troubleshoot non-routine problems.

Course Level:
Level 3
Duration:
20 months
Campus:
Aireville Campus
Awarding Body:
City & Guilds
Overview

The Infrastructure Technician sets people up on systems and provides support when they need it, rectifying issues to maintain the organisations productivity. Typical job roles could include: Help Desk Technician, First or Second Line Support, IT Infrastructure Technician, Network Support.

Modules
  • Knowledge & Understanding
  • Cabling & Connectivity
  • Maintenance Processes
  • Elements & Architecture of Computer Systems
  • Numerical Skills e.g Binary
  • Networking Skills Necessary to Maintain a Secure Network
  • Operating Systems
  • How to Operate Remotely & How to Deploy and Securely Integrate Mobile Devices
  • Working Knowledge of Cloud & Cloud Services
  • Disaster Recovery & How a Disaster Recovery Plan Works
  • Coding & Logic
  • Business Processes
  • Business IT Skills Relevant to the Organisation

Entry Requirements

  • Employment within the industry
  • 3 GCSEs 9-4 (A*-C) including English, Maths & Science / IT
Progression
Career

Your choices may include:

  • Help Desk Technician
  • First or Second Line Support
  • IT Infrastructure Technician
  • Network Support
VOCATIONAL
Get to grips with a variety of IT skills to prepare you for work in Administration, Marketing, Sales, Research and Development, Accounting or technical roles, or further study.
2019-2020
Full-time, Vocational
Level 1
Aireville Campus
Get ahead of the game with this valuable introduction to Information & Creative Technology whilst at the same time achieving an industry recognised qualification and gaining fantastic practical...
2019-2020
Full-time, Vocational
Level 2
Aireville Campus
Join the growing UK cyber workforce (160% growth in the last 5 years) or lay the foundations to a career as a Computer Engineer, Network Manager, Games Developer, Web Developer, Control Systems...
2019-2020
Full-time, Vocational
Level 3
Aireville Campus
Apprenticeships
An Infrastructure Technician provides support to internal and external customers, helping them to be productive when using technology to do their own jobs, by using tools to problem solve and...
2019-2020
Apprenticeships
Level 3
Aireville Campus
A Software Development Technician typically works as part of a software development team, to builds simple software components (whether web, mobile or desktop applications) to be used by...
2019-2020
Apprenticeships
Level 3
Aireville Campus
Degrees & Higher Levels
Craven College is part of the NEW Yorkshire and Humber Institute of Technology (which has received £10m Government investment). You will have access to a brand new floor of...
2019-2020
Degrees & Higher Levels, Full-time
Level 4
Aireville Campus
Craven College Enrolment
Enrolment 2019

All you need to know about becoming a Craven College student for September 2019

School Leavers Degrees and Higher Levels