Hospitality Supervisor Apprenticeship

Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.

Course Level:
Level 3
Duration:
1 Year
Campus:
High Street
Awarding Body:
City & Guilds
Overview

As a Hospitality Supervisor Apprentice, you will provide vital support to management teams and be capable of independently supervising hospitality services and running shifts. You will typically work under pressure delivering fantastic customer service and motivating a team will be essential to your role. The majority of supervisors’ skills and knowledge are the same but supervisors may specialise in specific functions or work across a variety of functions which reflect the multi-functional nature of the industry.

Modules
  • Customer Service Principles & Practices – including building customer profiles, brand standards & creating customer-centric cultures
  • Business Principles & Practices – including financial & risk management, operating procedures & sales & marketing
  • Leadership – including acting as a role model, leadership styles & supervisory management skills
  • Team Management – including performance & resource management & motivating & supporting team members
  • Specialist Supervising Skills – bar, concierge, events, food and beverage, front office, hospitality outlet or housekeeping
  • Health & Safety Standards – regulations and legislation within a hospitality environment

Entry Requirements

  • Hospitality Team Member
  • Employment within the industry 3 GCSEs 9-3 (A*-D)
Progression
Career

Your choices may include:

Hospitality Management

VOCATIONAL
This programme offers you an exciting opportunity to develop your interest in practical cookery, serving customers and gaining valuable work preparation skills.
2019-2020
Full-time, Vocational
Entry Level 3
High Street
This course provides a broad introduction to the Catering industry with a special focus on professional cookery and the practical skills required to work in today’s modern Hospitality...
2019-2020
Full-time, Vocational
Level 1
High Street
Passionate about cooking? Develop your food preparation and cookery skills, get an insight into the real working world of the professional chef and learn how to work effectively as a team. This...
2019-2020
Full-time, Vocational
Level 2
High Street
Apprenticeships
A Chef de Partie is responsible for running a specific section of the kitchen. Typically you will manage and organise a small team of workers to ensure dishes go out on time and the work area...
2019-2020
Apprenticeships
Level 3
High Street
A Commis Chef is the most common starting position in many kitchens and usually the most junior culinary role.
2019-2020
Apprenticeships
Level 2
High Street
Hospitality supervisors work across a wide variety of businesses including bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.
2019-2020
Apprenticeships
Level 3
High Street
A hospitality team member can work in a range of establishments, for example, bars, restaurants, cafés, conference centres, banqueting venues, hotels or contract caterers.
2019-2020
Apprenticeships
Level 2
Auction Mart
Part-time
Learn how to make delicious bread using traditional artisan methods with a focus on organic ingredients.
2018-2019
Part-time
Thu 6 June 2019
High Street
Calling all chocoholics! Indulge your chocoholic tendencies with this one day course.
2018-2019
Part-time
Sat 6 April 2019
High Street
Experience the taste of Italy in this introductory course.
2018-2019
Part-time
Thu 2 May 2019
High Street
Craven College Enrolment
Enrolment 2019

All you need to know about becoming a Craven College student for September 2019

School Leavers Degrees and Higher Levels