SEND Annual Review and Medical Assistant (Term Time Only)

To coordinate and chair EHCP Annual Reviews, providing administrative support to the SEND and Study Support departments. This includes arranging and facilitating review meetings, liaising with students, parents/carers and relevant professionals, ensuring all necessary documentation is completed and submitted, and maintaining accurate records to support compliance with statutory requirements and college procedures. To coordinate and manage Individual Healthcare Plans, ensuring plans are developed, regularly reviewed and updated in collaboration with students, parents/carers, healthcare professionals and relevant curriculum staff. To ensure plans are appropriately shared, accurately recorded and uploaded to college systems, in accordance with college policies and procedures.

Craven College aspires to be a leading college in digital education, and all business support staff are expected to possess the digital competencies relevant to their role. Staff are required to undertake continuing professional development to ensure their digital skills are up-to-date and aligned with the efficient and effective delivery of college services.

SEND Support  

·       To book EHCP Annual Reviews

·       To populate EHCP Annual Review Reports and disseminate key information prior to reviews.

·       To Chair EHCP Annual Reviews and complete and submit corresponding paperwork within statutory time frames.

·       Manage and coordinate individual healthcare plans, including arranging and conducting regular reviews, liaising with students, parents/carers and relevant curriculum staff, sharing updated plans with appropriate individuals, and ensuring all plans are accurately uploaded and maintained on college systems.

·       To provide administrative support during complex EHCP reviews and/or student meetings.

Across Team Responsibilities  

·       To work flexibly as an effective team member within the department  

·       To liaise effectively with students, staff and management across college.  

·       To manage time effectively, reprioritising workload as necessary to meet deadlines.  

·       Provide support for Open Evenings, taster days, enrolment and induction.  

·       You will be expected to be fully conversant with the college’s range of equality and diversity and safeguarding policies and procedures, to ensure the health, safety and welfare of all learners and staff.  

·       To participate in the college’s appraisal scheme and staff development activities as required.  

Essential Requirements

·       Minimum education qualifications, GCSE Grade A*-C or equivalent in Maths and English.  

·       Excellent range of administrative skills with MS Office Applications.  

·       Knowledge of Education Health Care Plans and the statutory duties associated with these.

·       Experience of chairing and participating in multidisciplinary reviews, coordinating input from relevant professionals and ensuring effective communication and collaboration.

·       Excellent organisation and interpersonal skills and be able to effectively manage your time  

·       Ability to interpret and present full and accurate information, both verbally and in written format.   

·       Ability to produce work to a consistently high standard and to meet deadlines and compliance.   

·       Excellent customer service skills with the ability to empathise, adapt and change communication style to empathise with situations both verbally and written.   

·       Ability to interpret and apply procedural and guidance notes and instructions.  

·       Ability to assimilate and present full and accurate information, both verbally and in written format, in a clear and non-confrontational manner.  

·       Ability to deal with personal information in a confidential and sensitive manner.  

·       Experience of planning, organising and prioritising work to meet predetermined deadlines.  

·       Experience of working on own initiative with minimal supervision and managing competing priorities.   

·       Willingness and ability to function effectively as part of a team.  

·       Willingness and ability to work flexibly to meet the needs of the college.  

·       Ability to effectively use digital tools and platforms. Staff are required to undertake continuing professional development to ensure their digital skills are up-to-date and aligned with the efficient and effective delivery of college services or willing to work towards.

Desirable Requirements 

·       Experience of developing, implementing and reviewing individual healthcare plans. Experience of working collaboratively with students, parents/carers, healthcare professionals and curriculum staff to support individual needs.

·       Experience of maintaining accurate, confidential records and managing sensitive information in accordance with data protection requirements.

·       Knowledge of relevant legislation, guidance and best practice relating to healthcare support and the needs of students in an educational setting.