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Coronavirus Information

FAQs

I/MY SON/DAUGHTER HAS TESTED POSTIVE FOR COVID-19. WHAT DO I DO?

Most importantly you need to let us know ASAP if you or a member of your household has tested positive for Covid-19. This is so we can manage our internal track and trace system and update Public Health England (PHE) to support regional/national track and trace systems.

I/MY SON/DAUGHTER HAS DEVELOPED SYMPTOMS OF COVID-19 WHILST NOT AT COLLEGE. WHAT DO I DO?

Please remember that you must not attend the College site if you or a member of your household have a new, continuous cough or high temperature, or a loss of normal sense of taste or smell (Anosmia). If this is the case, you must follow the Government guidance on self-isolating and seek a Covid-19 test as soon as possible. Please also let your teacher know if this is the case.

I/MY SON/DAUGHTER HAS DEVELOPED SYMPTOMS OF COVID-19 WHILST AT COLLEGE. WHAT DO I DO?

If you start to display symptoms while on College premises please go home immediately. Update your teacher/progress coach/personal support assistant when you get home – do not do this face to face on College premises.

If you are unable to leave immediately due to lack of transport please seek first aid support immediately and a member of College staff will assist you.

I/MY SON/DAUGHTER HAS BEEN IN A CLASS WITH A POTENTIAL/CONFIRMED CASE. WHAT DO I DO?

Whilst we have put every effort into minimising the risk of transmission of Covid-19 within our setting we have to plan for the eventuality of cases. If this is the case our Student Services team will be in touch via text. It is important not to ignore this. The Student Services team will outline what you need to do next. This will depend upon if the case is a potential case (i.e. showing symptoms) or a confirmed positive case.

HOW DO I ACCESS SUPPORT WHILST LEARNING REMOTELY?

We will continue to provide support and advice to students who are learning from home via MS Teams, phone and email. Key contact numbers are provided below:

Information about Bursary Payments

The College is continuing to provide bursary payments to those currently in receipt of such payments. Those receiving free school meals support, guaranteed bursary and/or support with childcare will continue to receive this with payment being made into students’ bank accounts or directly to the childcare provider as normal.

Safeguarding information

The Safeguarding team are available in College and via the contact details below:

Please see below for details of organisation and agencies who can provide additional confidential support and advice:

https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/

https://www.nhs.uk/apps-library/category/mental-health

I HAVE AN EXAM COMING UP ARE THEY STILL ON?

We are planning to run the GCSE exams for English and maths in November. Additional social distancing measures and precautions will be in place to ensure these can run as efficiently as possible. The Exams team will be in touch with parents/students who are sitting these exams specifically to outline the College’s approach to these.

We recently updated you on our COVID code, and as before, every decision we are taking is underpinned by Government and DfE guidance. Our plans carefully consider the needs of the most vulnerable staff and students.
As we progress through the beginning of the academic year, our attentions turn to the autumn series of examinations, which predominantly involve English and maths GCSE. Following on from the lockdown and summer centre assessed grade process we have had triple the number of entries for November exams, compared to previous years. To facilitate these examinations in a safe environment the decision has been taken to move theory lessons fully online for all students (FE & HE) not entered for exams, and this applies on the days below:

  • Monday 2nd November – 9am-1pm (English)
  • Tuesday 3rd November – 9am-1pm (Maths)
  • Wednesday 4th November – 9am-1pm (English)
  • Thursday 5th November – 9am-1pm (Maths)
  • Monday 9th November – 9am-1pm (Maths)

Practical classes in workshops will still continue, so please discuss these with your tutors.
We have already seen that our teachers have been very successful in moving learning to the virtual environment and have planned flexible learning programmes. This means that students will not be disadvantaged during this period and will still be able to take part in lessons.
If you have been entered for any of the examinations taking place on these days, you will be contacted over the coming weeks to confirm your entry, start time, exam room and guidelines to follow upon and prior to arrival.
Some of the necessary safety measures we are putting in place for upcoming examinations include:

  • Start and end times of examinations to be staggered over a period of 30 minutes;
  • Students to wear face coverings upon arrival, until the examination starts and again following completion;
  • Students to enter the examination room upon arrival and directed by the invigilator present;
  • Sanitising products will continue to be available in all rooms;
  • All desks to be socially distanced, ensuring that there are at least 2 metres between each student;
  • Limited numbers of equipment will be available on the day (eg calculators, rules and compasses) which will be sanitised for students, but we encourage all students to bring their own;
  • Invigilators to wear visors/face coverings and wear gloves when handling examination papers and whilst in the exam room;
  • Attendance checklists to be stored centrally following the examination to assist with track and trace procedures;

We must remind you that on the day if you are unwell and displaying any symptoms, not to travel to College, you will not be disadvantaged and will have an opportunity in the summer to retake.

WHAT IS HAPPENING ABOUT WORK EXPERIENCE PLACEMENTS?

Work experience is an important part of the study programme for those aged 16-19 and we are doing everything we can to ensure that safe work placements can still take place. We recognise that students and their parents and carers will be nervous about attending workplaces so we are also looking at other ways for you to get the experience of work through for example work-based projects.

WHAT IS HAPPENING ABOUT COLLEGE TRIPS AND VISITS?

All overnight trips and visits have been cancelled until further notice. Local day trips may still run depending upon their nature and the circumstances prevailing at the time.

Updates

21 October 2020

We recently updated you on our COVID code, and as before, every decision we are taking is underpinned by Government and DfE guidance. Our plans carefully consider the needs of the most vulnerable staff and students.
As we progress through the beginning of the academic year, our attentions turn to the autumn series of examinations, which predominantly involve English and maths GCSE. Following on from the lockdown and summer centre assessed grade process we have had triple the number of entries for November exams, compared to previous years. To facilitate these examinations in a safe environment the decision has been taken to move theory lessons fully online for all students (FE & HE) not entered for exams, and this applies on the days below:

  • Monday 2nd November – 9am-1pm (English)
  • Tuesday 3rd November – 9am-1pm (Maths)
  • Wednesday 4th November – 9am-1pm (English)
  • Thursday 5th November – 9am-1pm (Maths)
  • Monday 9th November – 9am-1pm (Maths)

Practical classes in workshops will still continue, so please discuss these with your tutors.
We have already seen that our teachers have been very successful in moving learning to the virtual environment and have planned flexible learning programmes. This means that students will not be disadvantaged during this period and will still be able to take part in lessons.
If you have been entered for any of the examinations taking place on these days, you will be contacted over the coming weeks to confirm your entry, start time, exam room and guidelines to follow upon and prior to arrival.
Some of the necessary safety measures we are putting in place for upcoming examinations include:

  • Start and end times of examinations to be staggered over a period of 30 minutes;
  • Students to wear face coverings upon arrival, until the examination starts and again following completion;
  • Students to enter the examination room upon arrival and directed by the invigilator present;
  • Sanitising products will continue to be available in all rooms;
  • All desks to be socially distanced, ensuring that there are at least 2 metres between each student;
  • Limited numbers of equipment will be available on the day (eg calculators, rules and compasses) which will be sanitised for students, but we encourage all students to bring their own;
  • Invigilators to wear visors/face coverings and wear gloves when handling examination papers and whilst in the exam room;
  • Attendance checklists to be stored centrally following the examination to assist with track and trace procedures;

We must remind you that on the day if you are unwell and displaying any symptoms, not to travel to College, you will not be disadvantaged and will have an opportunity in the summer to retake.

06 October 2020

Hello All, 

We now have a Mental Health Support Team working within our College.  They will be working closely with young people, teaching staff and parents to help identify social, emotional, and mental health issues and ways to manage around these areas.  If you are concerned about your child’s emotional or mental health, please get in touch with your Educational Mental Health Practitioner at Craven College. They are: 

In addition, within these very uncertain times, we are aware that everyone’s mental health is being tested in very different ways.  As such, we are organizing an online parent support group to start Tuesday 13th October. This will be delivered at two times: 10.30am and   8 pm and is expected to last  1hour 30 minutes. Within this, we will be exploring a wide range of topics and aim to start the first session with “coping with a child who has emotional health difficulties”. If you would like more information about the parent support group, please email on: mhstparentsupport@bdct.onmicrosoft.com

Thanks

Catherine Jackson, Student Services Manager

29 September 2020

Dear All,

We are now well into the new term for FE students.  A huge welcome to our HE students who had their induction last week and so have just started.  

I wanted to say thank you to you all for continuing to follow the Craven COVID Code.  The safety of our students and staff remains our number one priority.  To help with this we have a blended model of teaching, learning and assessment.  This means that you will find that, where possible, your learning will move more to online delivery over the next few days and weeks.  Please let your teachers know if you are having problems accessing online delivery and we will do whatever we can to support you. We have already provided many devices to students without IT equipment.  Practical sessions however will still take place within College under our COVID secure practices.  Work experience is an important part of the study programme for those aged 16-19 and we are doing everything we can to ensure that safe work placements can still take place. We recognise that students and their parents and carers will be nervous about attending workplaces so we are also looking at other ways for you to get the experience of work through for example work-based projects.

Like most schools and colleges, we have had a few isolated cases of staff and students who have tested positive for Covid.  Where this has happened, we have contacted any students that have been in close contact and asked them to isolate as per the Government guidance.  It is really important that if you receive a text from College that you do follow these instructions.  Any affected rooms have been thoroughly deep – cleaned and we have kept in touch with the health protection team for advice and guidance.

Please remember that you must not attend the College site if you or a member of your household have a new, continuous cough or high temperature, or a loss of normal sense of taste or smell (Anosmia). If this is the case, you must follow the Government guidance on self-isolating and seek a Covid-19 test if possible.  Please also let your teacher know.

If you start to display symptoms while on College premises, please go home immediately and let your teacher know. If you become unwell, seek first aid support immediately.

If you have any general questions and queries please do not hesitate to contact us on the main College number 01756 791 411 or via email at enquiries@craven-college.ac.uk

28 September 2020

The safety of our students and staff remains our number one priority as we continue to deliver learning during the pandemic. The College is providing learning in subject area bubbles (a bubble is a small distinct group that is advised not to mix with other students) and where possible, learning has been moved to online delivery.  

We have, as is the situation in many educational settings, students and staff who have tested positive for COVID-19. Each individual case has been managed in line with DfE, Government and PHE advice with self-isolation and test procedures being followed. All College proximity contacts of the affected individuals are being advised to self-isolate and take tests if they are displaying symptoms. 

The changing situation remains challenging for all further education institutions, but we are managing it effectively in order to protect our students, staff and the wider community. 

If you have any general questions please do not hesitate to contact us by email at enquiries@craven-college.ac.uk, using the subject line “COVID Query”.

19 August 2020

At 16.40 today Craven College received an email from Pearson regarding BTEC Level 1 and Level 2 results. They have asked us NOT to release them as they have decided to review the grades to ensure that no student is disadvantaged.

This message ONLY affects BTEC qualifications.

Internal students – we are sorry that we can’t issue your results, but will do so as soon as we are able. If you are an internal progressing student – you will still be able to do so.

External students – we understand that you may not have received all of your results today but DON’T WORRY – we understand and you will not be disadvantaged in enrolling with us as we will simply use your other GCSE grades for course placement.

18 August 2020

GCSE, A Level and Vocational Qualifications Results Update

On Thursday 20 August GCSE grades will be issued. You will receive a Centre Assessment Grade or calculated grade (whichever is highest) from your school (prospective students) or from College (current students). Current GCSE & Level 2 Vocational Students Results Day info. Click here.

If you received your A or AS Level results last Thursday (13 August), you will be reissued with your Centre Assessment Grade. If your calculated grades were higher than the Centre Assessment Grade, then your calculated grade will stand.

Vocational qualifications:
Full Government guidance. In summary, the awarding bodies for vocational qualifications have not used the same sort of methods for the calculation of grades as for A Levels and GCSEs largely because the coursework and practical content is greater. The awarding bodies have been asked to submit their methodology to Ofqual. It is anticipated that this may mean a small number of grades may change but the majority will stand. We are waiting for further information to be released.

12 August 2020

Results Days

Additional Information – 12.8.20 – Additional information regarding mock results
Craven College Results Days – a message from the Vice Principal to all students and parents
Student Summer Guide – a guide to all students from Ofqual
Process of Appeal flowchart – Flowchart which will help clarify the process at Craven College for any student who wishes to appeal
Ranking Student Request Form – For students who wish to request their ranking as well as Centre Assessed Grades

Degree Level students starting Craven College September 2020 – Don’t worry if you are appealing your A Level results we will still keep your place open.

22 May 2020

List of College qualifications where a calculated grade will be given (updated 22 May)

Updated information on qualifications
We have updated the list of qualifications where a calculated grade will be given (above) and Ofqual, have just released an interactive tool that shows what is happening with vocational, technical, and other general qualifications that were scheduled to be taken in summer 2020. The link to this can be found here: https://analytics.ofqual.gov.uk/apps/AllQualifications/summer2020tool/

20 April 2020

It has been confirmed that A level results will be published on 13 August and GCSEs on 20 August. We will confirm nearer the time how your results will be distributed. As yet, we do not know whether you will be allowed to come into College to collect them.

17 April 2020

Update regarding Vocational, Technical and Functional Skills qualifications

Update for students regarding Access to HE qualifications

Be aware of scam emails
The DfE have been informed that some parents have received an email stating the following:
‘As schools will be closing, if you’re entitled to free school meals, please send your bank details and we’ll make sure you’re supported’.
We can confirm that this is a scam email and is not official. We urge parents that if you receive any emails like this, please do not respond, and delete it immediately.

03 April 2020

Update for students/parents/carers regarding GCSE and A level exams and vocational qualifications

I know it has been a worrying time for you all with regards to your qualifications and wanted to thank you for your patience during this period and to thank you for continuing to engage with learning through remote delivery.

The government has today (the 03 April) published an update regarding GCSE and A level qualifications. A letter to students published by Ofqual (the body that regulates qualifications, examinations and assessments in England).  We are still waiting for information with regards to other vocational and technical qualifications and will provide an update as soon as we receive this.

In summary, as a College we have been asked to:

  • Provide centre assessment grades for each subject for our students.  This will be the grade that we believe that you would have achieved if you had sat your exams
  • Order the students within each grade by performance.  This is to allow awarding bodies to standardise across all schools and colleges

Please be reassured that your centre assessment grade will be a fair and accurate reflection of your ability and progress on your course and your teachers will take into account a full range of available evidence such as classwork, assignments, homework, mock exams.  Furthermore, as a College, we will carry out an impartial check on these grades to ensure fairness before they are submitted to the awarding bodies.  You will not be disadvantaged if you were not set or you were unable to complete any work handed out after the College closed.  

The grades put forward by the College will then be standardised by the awarding body to make sure that they are as fair as possible.  It is really important to note that we have been told that we cannot share the centre assessment grades with students, parents or carers under any circumstances. 

You can, of course, continue to contact your teachers with regards to your work and the online/remote learning which you have been set.  You need to ensure that you are ready for your next steps and you may struggle if you do not have the underpinning knowledge that your GCSE, A level or vocational subject provides you.

Ofqual have indicated that students will have an opportunity to sit exams early in the next academic year should they wish to do so and we are waiting for information on this.

I would like to thank you again for your commitment to the College and will be in touch again as soon as I have more information.  If you have any questions and queries please do not hesitate to contact us on the main college number 01756 791 411 or via email at enquiries@craven-college.ac.uk

Kind regards

Anita Lall
Vice Principal (Curriculum and Quality)

23 March 2020

Important information – parents and guardians

In line with the latest Government update, the College campuses are closed to students until further notice.  The College has implemented the contingency plan that it has developed for just this eventuality so please be assured that we will continue to support students and apprentices with remote teaching and learning throughout this unprecedented period.  

Remote learning will involve a variety of methods such as Moodle, Microsoft Teams and distance learning work packs.  Teachers have already been working tirelessly to fully update all online materials and /or printed work packs and communicating with their students so that are aware of what to do.  Plans are in place so that students can continue to communicate with their teachers with any individual queries either online (email, Moodle, MS teams) or via the main College phone number – 01756 791 411 during this time.  

Students can download Office 365 free at the following link using their College email address. This will allow them to access a wide range of Microsoft apps such as MS Teams https://www.microsoft.com/en-gb/education/students

Moodle and other College systems for students can be accessed through this link – https://intranet.craven-college.ac.uk/

We will continue to ensure that students have the necessary details required to support their remote learning.

Students of key workers and vulnerable students can continue to attend the College, where they can access IT to continue remote learning and receive the necessary student support. 

Thank you for your patience and understanding during these difficult times and if you have any further questions, please do not hesitate to contact us on the main college number 01756 791 411 or via email at enquiries@craven-college.ac.uk


Student Information

As you will be aware, in line with Government guidance the College is closed until further notice.  Please be assured that we have plans in place to ensure that there is as little disruption to your learning as is possible under the circumstances.

Your teachers will already have talked to you about how they will continue to support you through remote learning.  This may be through email, Moodle, Microsoft Teams or through distance learning work packs.  

The links to Moodle and other College IT systems are through the Web Portal at https://intranet.craven-college.ac.uk/

Information on how to access these are provided on the website.

You can also download Office 365 free at the following link using your college email address (this is in the format st999999@craven-college.ac.ukst’ where 99999 is your student ID ).  This will allow you to access a wide range of Microsoft apps such as MS Teams. https://www.microsoft.com/en-gb/education/students

Let your teachers know if you do not have access to the internet or IT equipment at home.

Don’t forget that the College would normally close for the Easter holidays from Monday 06 April to Friday 17 April so your tutors may not be online during this time.

To make sure you are ready for the closure of the College, your teachers will:

  • Explain how they will communicate with you remotely during the closure, for instance, using email, Moodle or Microsoft Teams
  • Tell you how to access your lessons and resources while you are not in College
  • Set work for each lesson you would attend if you were in college.
  • Mark your work and provide feedback
  • Try to provide academic support to replicate what you would receive if you were in College

To make sure you are ready for remote learning, you may need to:

  • Make sure you can access Microsoft Office 365 at home through a browser such as Chrome or Explorer (see above)
  • Download the Microsoft Teams App on your mobile phone
  • Check that you can log in to Moodle and access your course pages
  • You must use your college email and check it daily.  You will be required to access lesson work and submit work through Moodle or MS Teams
  • Complete distance learning work packs

This will be a new way of learning for most students so there will be challenges. However, please keep checking your email and logging into Moodle or Teams to access your lesson instructions and resources. Make sure you submit work for assessment as required by your teachers and most importantly ask for help if you are struggling with your work.

Information for all students on accessing College IT systems

If you are logging into the Craven College system for the first time at https://intranet.craven-college.ac.uk/

  • Make sure you have your Student ID
  • Login in by using ‘st’ before your student ID (for example st999999)
  • Passwords are ‘letmein19’ (this will be changed by you in the next step)
  • Once you have logged in you will be prompted with a message telling you to change your password
  • Once you have changed your password you will be logged into the Craven College Network

Student login to their Moodle account:

  • Make sure you have your Student ID
  • Open Internet Explorer
  • Navigate to the VLE at https://intranet.craven-college.ac.uk/
  • Click on the Moodle button
  • Login by using ‘st’ before your student ID (for example st999999)
  • The password will be the one you previously created in step four

Your email address is in this format st999999@craven-college.ac.uk

Information about Student Services Support

We will continue to provide support and advice to students who are learning from home via phone and email. If you wish to speak to anyone from the Student Services team with regards to support with careers and next steps, wellbeing and mental health, work experience and placements or specialist support,  please ring the main College number on 01756 791 411 or email enquiries@craven-college.ac.uk

You may also contact the Student Services Manager on 07921 214 115 or via email on cjackson@craven-college.ac.uk

Information about Bursary Payments

The College will continue to provide bursary payments to those currently in receipt of such payments. The College has contingency plans in place to do this if staff are working remotely from home so that students are not disadvantaged.  Those receiving free school meals support guaranteed bursary and/or support with childcare will continue to receive with payment being made into students’ bank accounts or directly to the childcare provider as required.

Be aware of scam emails
The DfE have been informed that some parents have received an email stating the following:
‘As schools will be closing, if you’re entitled to free school meals, please send your bank details and we’ll make sure you’re supported’.
We can confirm that this is a scam email and is not official. We urge parents that if you receive any emails like this, please do not respond, and delete it immediately.

Safeguarding Information

From Monday 23 March, the Safeguarding Team will be available via both phone and email.  However, they will not be conducting face to face appointments with students, except in urgent circumstances. 

You can contact us via email on staysafe@craven-college.ac.uk or ring any one of the numbers below:

Please see be aware that the Safeguarding Team may be unavailable over the Easter bank holiday period. Please see below for a link to details of organisation and agencies who can provide confidential support and advice if you are facing difficult challenges over this period of closure. This further includes a list of self-help apps.

https://www.nhs.uk/conditions/stress-anxiety-depression/mental-health-helplines/

https://www.nhs.uk/apps-library/category/mental-health

Undergraduate Students

As you will be aware, in line with Government guidance the College is closed until further notice. During this time tutors will continue to work from home and will provide lecture material, learning resources and support via Microsoft Teams, Moodle, email etc. Please note, your password will not expire. Your course and module tutors will give you the exact arrangements for their course.

Assessments deadlines will remain the same and in most cases should be uploaded in the normal way. Presentations may be recorded or marked from full speaker notes and slides, again your tutor will let you know the arrangements for your course. If you require an extension/mitigation this can be applied for in the normal way as outlined in the course handbook.  The forms can be found following this link https://www.craven-college.ac.uk/qualifications/degrees-higher-levels/student-information/

Exams and practically based assessments may have to be postponed depending on when the College reopens, your tutor will keep you informed of this.

It is vital that you check your College email and the Microsoft Teams app for your area on a regular basis, and if you have any problems please contact your tutor, Gilliam Thom or Diane Ward on he@craven-college.ac.uk. As stated above your tutors are available to support you over the next two weeks and after the Easter holidays if College remains closed. We wish you success with your remaining studies and please assured that we here to support you through these unprecedented times.

Please continue to follow the Coronavirus (COVID-19) advice on the Public Health England website.

19 March 2020

In light of the Education Secretary’s announcement yesterday, Craven College will close for formal class teaching with effect from 4pm on Friday 20 March at all of our sites. We will, however, continue to support teaching and learning remotely. For our Study Programme and Higher Education students, this means delivery via Moodle, Microsoft Teams and distance learning work packs. For our part-time students and customers where this is not possible, courses will be postponed and rescheduled once we are given the all-clear to resume. Only students who we consider to be very vulnerable will continue to attend the College, where they can access IT to continue remote learning and receive the necessary student support.

We will urge students, apprentices and our clients to monitor our website and social media platforms for information about the resumption of classes. We will follow HM Government and Public Health England advice.

Thank you for your patience and understanding during these difficult times and if you have any further questions, please do not hesitate to contact us. 

Please follow us on Twitter, Instagram and Facebook to see the exciting things that staff and students are doing during these unprecedented times.

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