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Business Management in the Service Sector BA (Hons) (Top-up) (Subject to Validation)

The Business Management in the Service Sector BA (Hons) Degree is an academically challenging and vocationally relevant programme that was developed in consultation with employers and with the support of both private and public organisations from the service sector to meet the ever-increasing demand for highly skilled managers in the service sector. These include and Holidays, Welcome to Yorkshire and the Intercontinental Hotel Group.

The course focusses on management at a strategic level and is aimed at those aspiring to middle and senior management. It will equip you with a unique selling point regarding future career prospects or employment possibilities. There is a strong emphasis on contemporary issues and the management of change, offering you an understanding of the complex business environment and challenges faced by today’s service organisations. You will develop a range of theoretical tools to enable you to make management decisions in a variety of contexts.

Links to industry are well established and support the programme through guest speakers and visits. Where possible you are encouraged to use a placement or current employers’ organisation as the focus of your assessment tasks, allowing you to demonstrate the relevance of your knowledge and skills to current and future employers.

Teaching and learning will take place through a combination of lectures and seminars alongside significant directed and independent learning outside of the scheduled sessions. Lectures and seminars provide an opportunity to share knowledge and experience providing a forum for discussion, debate and exploration of issues. In addition to timetabled sessions, 10-12 hours (pro-rata for part time study) of personal study will be required each week. You will be expected to become resourceful and entrepreneurial and to take responsibility for your own learning. Independent research, reporting on own reading, one to one guidance and small group discussion will be available to help you progress. Your independent study is supported by the excellent Learning Hub at the Aireville Campus in addition to the College’s Specialist Support Centre.

Aireville Campus
Study Location
1 Year (FT) | 2 Years (PT)
FT - £6,950 | PT - £1,160 per 20 credit module
Institution Code
The Open University
Validated by

Entry Requirements

240 credits from a Foundation Degree such as:

  • Business Management FD
  • Event Management FD
  • Hospitality Business Management FD
  • Travel Operations Management FD
  • Other Level 5 qualification in a relevant subject area
What you will study image

What you will study

1 • Strategic Management for the Service Sector 20 Report
1 • Contemporary Issues in Human Resource Management in the Service Sector 20 Presentation & Case Study
1 • Dissertation - Dissertation
2 • Service Enhancement 20 Presentation & Case Study
2 • Critical Perspectives of the Service Sector 20 Essay
2 • Dissertation (start in semester 1) 40 Dissertation

What's Next?

To apply for a part-time higher education programme, please complete our online application form. To apply for a full-time higher education programme, please apply via UCAS.

Further Study

  • International Hospitality Management MSc
  • Tourism Management MSc
  • Financial Analysis MSc
  • Global Management MSc
  • Entrepreneurship MA


  • Hotel Supervisor
  • Hospitality Manager
  • Revenue Manager
  • Hospitality Management Accountant
  • Aviation Personnel